When you call Step By Step Pediatrics at 317-328-6800, your phone call is answered by our experienced pediatric nurses who assist you with medical questions and consult with our Pediatricians. The nurses schedule ill appointment for that same day. The nurses also refill current prescriptions, manage daycare/sports/physical forms, assist you with medical referrals to subspecialists, and precertify any special medical referrals.
When you call 317-328-6802, your phone call is answered by our medical receptionists who schedule sport physicals, well child exams, chronic illness or medication appointments, vaccinations, new mother prenatal visits, and new patient appointments.
When you call 317-328-6803, your phone call is answered by our business office personnel who can assist you with questions about your health insurance, payment plans, or payments by phone.
If you call Step By Step Pediatrics at 328-6800 after normal office hours for acute medical situations, our phone recording will refer you to our answering service at 317-631-3466. The Indianapolis Medical Society Exchange will page our on-call Pediatrician who will then contact you directly by phone. You must unblock your phone for the physician to return your call.
317-328-6800 Nurse questions/precertifications
317-328-6802 Receptionist/well child exams and sports physicals
317-328-6803 Business office